Food FAQs

 

We’ll regularly be updating this page with more FAQs. In the meantime, if you can’t find an answer to your question, please contact us here

IS DOMINO'S SUITABLE FOR VEGETARIANS?

We want as many people as possible to enjoy the great taste of Domino’s, which is why we’re delighted to confirm all our cheese is made with vegetarian rennet and suitable for vegetarians. There’s a great range of delicious veggie pizzas on our menu. Or you can even create your own legendary - or maybe that should be vegendary - pizza from scratch!  If you are a vegetarian, we also recommend you inform your order-taker.

IS DOMINO'S SUITABLE FOR VEGANS?

We don’t currently offer a pizza suitable for vegans, but this is something we regularly explore. While we haven’t found a solution yet, we hope to offer a vegan pizza one day.

ARE DOMINO'S STORES OR PRODUCTS HALAL?

We don’t promote our stores or meat as halal approved. However, most of our chicken is sourced from suppliers in Thailand, whose product is certified as halal by their religious authorities. The exception is our chicken wings, which are sourced from suppliers across EU countries, some of which are not halal approved.

IS DOMINO'S SUITABLE FOR DIABETICS?

Someone with diabetes can eat anything, but careful planning and balanced nutrition play an important role in managing symptoms. We list the carbohydrate content per portion and per 100g here. For detailed advice, always ask a healthcare professional.

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WHICH DOMINO'S PRODUCTS CAN PEOPLE WITH FOOD ALLERGIES EAT?

If you have an allergy, we recommend you inform your order-taker. Our stores are busy working environments and there’s always some risk of cross-contamination. Nutritionals for our food and ingredients can be found here

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DO DOMINO'S PRODUCTS CONTAIN ANY MSG, ARTIFICIAL COLOURS OR FLAVOURS OR ADDED HYDROGENATED FATS?

No, we don't use MSG, added hydrogenated fats or artificial colours or flavours in our food.

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CAN I EAT DOMINO'S IF I'M PREGNANT?

Yes, all our cheese is pasteurised, so it should be fine to eat during pregnancy.

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DOES DOMINO'S SELL ANY GLUTEN FREE PRODUCTS?

We introduced our gluten-free pizza in 2012 at no extra cost. We are proud to be the first major pizza company to launch a Coeliac UK accredited gluten-free option.

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WHAT CONTROLS DOES DOMINO'S HAVE IN PLACE FOR MAKING GLUTEN-FREE PIZZAS?

We’ve worked hard to develop our gluten-free pizza and are pleased to offer customers a Coeliac UK accredited option, which tastes great too. Our pizza base is made in a dedicated central product facility and stored in sealed pouches before use. Once in store, we’ve a range of controls to ensure our gluten-free pizza is suitable for coeliacs. Domino’s team members are especially trained and each pizza will be made from start to finish by the same individual. We also use freshly cleaned equipment to produce each pizza. As part of our Coeliac UK accreditation, stores are carefully audited by a third party against defined criteria. To see which toppings are gluten-free, take a look at our printed menus, app or visit here.

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ARE DOMINO'S PRODUCTS SUITABLE FOR PEOPLE WHO ARE LACTOSE INTOLERANT?

At Domino’s, our standard pizza bases contain a milk derived ingredient, making them unsuitable for people who are lactose intolerant. However, our gluten-free pizza base is dairy-free.

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DO ANY DOMIINO’S PRODUCTS CONTAIN NUTS?

Nuts aren’t used as an ingredient in any of our pizzas or side dishes, however, we cannot state our food is nut-free. While we require all suppliers to have allergen controls in place, we can’t be absolutely certain there is no risk of cross-contamination. Packaged branded products which may contain nuts, such as ice cream, are clearly labelled.

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HOW MUCH SALT IS THERE IN DOMINO'S PRODUCTS?

We’re always looking at ways to reduce the level of salt in our food, and continue to work with our suppliers to ensure progress, without compromising the great taste you love. We’re committed to meeting the Food Standards Agency salt targets on individual ingredients, as well as working towards Public Health England’s out of home salt targets. Since 2012, we’ve removed more than 40 tonnes of salt. Nutritionals for our food and ingredients can be found here.

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WHAT IS DOMINO’S APPROACH TO THE USE OF ANTIBIOTICS IN ITS SUPPLY CHAIN?

At Domino’s, we do not permit the use of antibiotics within our livestock supply chain for anything other than treatment purposes. Medicines, including antibiotics should not be used for disease prevention or as a growth promoter. This standard applies to all species of livestock and all geographical locations. When it is necessary to treat an animal, it must be done under strict supervision with the vet deciding which type of antibiotic is appropriate. All antibiotic usage must be recorded in a veterinary health plan, and available for us to review as part of our ad hoc supply chain audits.

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WHERE DOES DOMINO’S GET ITS PIZZA DOUGH FROM?

Our signature fresh dough, which is used for most of our delicious pizzas, is unbleached and high in protein. This ensures our bases are made from only the best hand stretched dough every time. We make dough at our supply chain centres and each Domino’s store receives a delivery at least three times a week. The only Domino’s pizza bases which aren’t made from our signature dough are the gluten free and Thin & Crispy.

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WHY ISN'T DOMINO'S MOZZARELLA BUFFALO MOZZARELLA?

Mozzarella is a type of cheese generally produced from cows' milk. Buffalo mozzarella comes from buffalo milk and is traditionally used in Italy. Its limited availability means dairy herds are by far the biggest source of milk for mozzarella production. By using mozzarella made from cows’ milk, Domino’s is able to support British farmers.

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HOW DOES DOMINO'S SOURCE ITS EGGS?

Currently, eggs from cage-free hens are used in around 50% of our food items which contain egg, including dips and dressings. While the remaining egg associated products are sourced from caged hens, as a minimum, they must be from hens housed in enriched cages. This offers an improved environment allowing hens to perform natural behaviours. 

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DO DOMINO'S PRODUCTS CONTAIN ANY GENETICALLY MODIFIED INGREDIENTS?

We know most people prefer to avoid GM ingredients, and we’re pleased to confirm that we don’t use GM in any of our food.

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WHY DON'T DOMINO'S PIZZA MAKERS WEAR GLOVES?

Just as you wouldn't see a top chef in a restaurant wearing gloves to prepare food, our qualified pizza makers don't wear them either. Domino’s store members are trained to wash their hands at regular intervals, and we continually monitor and inspect stores to ensure these standards are adhered to.

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WHY DON'T DOMINO'S TEAM MEMBERS WEAR HAIRNETS?

Our teams wear baseball caps to maintain hygiene standards. We expect hair longer than the top of the uniform collar to be secured under the cap or restrained with a hairband or net.

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WHAT DOES DOMINO’S DO WITH FOOD WASTE? DOES IT RECYCLE?

We are committed to managing food waste responsibly, and continue to take proactive steps to ensure we throw away as little as possible across our stores and supply chain. Every Domino’s pizza is freshly handcrafted to order, which helps keep food waste to a minimum. Inventory is carefully managed by store managers who order fresh deliveries at least three times a week, according to customer demand within their local community. To read more about our approach to recycling, take a look here.

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HOW DOES DOMINO'S MONITOR ITS SUPPLIERS?

At Domino’s, we take great pride in ensuring our ingredients are of the highest quality. We have a clear supplier management and approval process in place. All suppliers of both food items and packaging agree to a detailed product specification, which is reviewed by our Food Technologist to ensure the ingredients are safe, legal and of a consistently high quality. Each of our suppliers must be approved via a third party to a recognised Global Food Safety Initiative equivalent standard, and is also subject to ongoing audits by Domino’s. We maintain a database of approved ingredients and suppliers who are frequently assessed through quality checks, random sampling and feedback from stores or consumers.

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WHAT DOES DOMINO’S DO TO ENSURE ITS FOOD IS SAFE TO EAT?

We go to enormous lengths to ensure the food we sell is completely safe for our customers. Every Domino’s team member is fully trained in hygiene standards and must comply with our strict protocols for storing and handling food. We also operate comprehensive safety standards across our supply chain centres and distribution network. Domino’s processes go above national food safety principles, ensuring the high standards we set ourselves are maintained. Each of our suppliers must be approved via a third party to a recognised Global Food Safety Initiative equivalent standard, and is also subject to ongoing audits by Domino’s. While we have a strong track record, we always look for opportunities to enhance these high standards in food safety, and keep our policies and procedures under regular review.

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WHAT IS DOMINO’S APPROACH TO ANIMAL WELFARE?

Animal welfare is important to us and to our customers. Our Animal Welfare Policy sets out the standards we expect of our meat suppliers, as well as the processes we’ve got in place for ensuring compliance. We continue to take steps to improve standards and are committed to providing more information, so our stakeholders are aware of the measures we are taking in this important area.

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